AI seminar

Application of ASR in business

28 July 2018, 10:00 am - 5:00 pm
Primalbase Berlin, Potsdamer Platz 11, Berlin

Transforming communication in enterprise

Transforming communication in enterprise
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Application of ASR in business
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ASR and the future of enterprise

The implications of AI in voice recognition are many. Automatic speech recognition (ASR) provides a valuable new stream of data for organisations, analysis of which has the potential to greatly benefit customer experience, help shape more efficient processes and protect against fraud.

This potential is already being realized, with ASR being adopted in industries as diverse as medicine and retail. Exploiting it, however, is no easy task. There are many risks and potential pitfalls that organizations need to be aware of. ASR also raises important questions around data ownership — questions which are particularly important in light of new regulations such as GDPR.
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A roadmap to adoption

How do you integrate ASR into your business/project? How can ASR drive business value?

This workshop will see leading experts from best-in-class organisations provide everything you need to know to exploit ASR for your business.

They will share their experiences, reveal challenges you may face during adoption and lead discussion on where ASR could be applied to enhance your business. You will hear up-to-date case studies that will help shape your strategies and gain a better understanding of the best technologies on the market and how to use them, ensuring that you see the greatest possible ROI.

Speakers

Volker Fischer
PhD, Manager Research at EML European Media Laboratory
Richard Breuer
Key Account and Partner Manager DACH at Nuance Communications
Claudio V. Martay
Head of Business Development and Projects at i2x
Angel Mario Castro Martínez
Artificial Intelligence Engineer for Speech Technology and Natural Language Processing at Deutsche Telekom
Prof. Matthias Wölfel
Karlsruhe University of Applied Sciences
Malte Kosub
Co-Founder and Managing Director at Future of Voice
Alec Kosik
Machine Learning Research Engineer at i2x
Emre Acarer
COO, SAP Big Data

Programme

10:00 am — 10:30 am
Attendees’ arrival. Tea and coffee
INTRODUCTION 10:30 am — 10:40 am
10:40 am — 11:30 am
Development of voice market. Introduction to speech recognition, current algorithms, and latest advances in speech technology
Malte Kosub, Co-Founder and Managing Director at Future of Voice
11:30 am — 12:20 pm
Near vs. Distant Automatic Speech Recognition
Prof. Matthias Wölfel, Karlsruhe University of Applied Sciences
coffee break 12:20 pm — 12:30 pm
12:30 pm — 1:10 pm
ASR methods: How to integrate ASR into your business/project
Angel Mario Castro Martínez, Artificial Intelligence Engineer for Speech Technology and Natural Language Processing at Deutsche Telekom
lunch  1:10 pm — 2:00 pm
2:00 pm — 3:10 pm
ASR-based augmentation in the fight for customers. Benchmark: Generic ASR systems vs. domain-specific ASR systems
Claudio V. Martay, Head of Business Development and Projects at i2x, Alec Kosik, Machine Learning Research Engineer at i2x
3:10 pm — 3:45 pm
Automatic Speech Recognition Solutions for Callcenters: Speech Analytics, Keyword Spotting, and Customization
Richard Breuer, Key Account and Partner Manager DACH at Nuance Communications
coffee break 3:45 pm — 4:00 pm
4:00 pm — 4:30 pm
Assessment and prediction of speech quality in spoken dialogue systems. The analysis, synthesis and prediction of quality when adopting speech technologies
Volker Fischer, PhD, Manager Research at EML European Media Laboratory
4:30 pm — 5:00 pm
Risks of building custom ASR. Data governance, privacy, and security
Emre Acarer, COO, SAP Big Data